Tailored Proactive and Responsive Services.

At the core of the solution, a proactive systems management platform attached to your network reports on and provides automatic alerts about your system. With access to an extended team of accredited engineers offering broad and deep technical abilities, it gives you the kind of support normally enjoyed by much larger enterprises.

Managed Services

Tailored Proactive and Responsive Services.

Support

It is, in fact, surprisingly difficult to find an IT support organisation that really offers what you are longing for. We know that because, over the years, we have gained a considerable number of clients who were at their wits end with their existing support organisation. Professional IT support, on tap.

Whether you want to outsource all of your network support or simply require second-line IT support for existing staff, we can provide the specialist skills and experience to help you. We provide IT support services across the UK. We make considerable investments in training, resulting in our achievement of strategic partnerships with Microsoft and other leading vendors. The highly skilled NVT team take repairs of printers, plotters, monitors, PCs and notebooks on a daily basis, both on and off-site, more than that, they take it in their stride. There’s not much these guys can’t fix!

Workshop Repair Centre: (Bespoke Repairs)Undertake the repair of Printers, Monitors, P.C.'s and Notebooks. PC Health Check

Covers a Virus scan, Malware scan, Operating system update check and hardware diagnostic Scan. This service is available as an on-site or workshop based service. Printer Repairs. Printer repairs are also undertaken both on and off site.

Real World service-we have a novel idea - people, rather than machines, manning the phone. So, no queuing! Get straight through to mature, experienced people, without layers of first line and second line support. Our Help Desk professionals can usually resolve your issues, there and then.

Improving Business Continuity

How much money do you actually lose if your people can’t access your systems? For some organisations it’s tangible, easy to measure and very painful. For others it’s less easy to work out exactly how much you lose.

What you can pretty much take for granted is that unplanned downtime will be painful and will have a negative impact of some kind.

In our experience a good place to start is by understanding your functional priorities, and the impact and the cost of losing them. Once you’ve established the cost and understand the risks you can start to plan your response in the event of an incident.

We don’t just do technology. We’ve worked with many organisations that know they need to address business continuity but don’t know where to start.

We’ve also worked with other organisations that are further down the line. They knew which systems were most critical and the financial cost, but needed some advice on the best way to tackle business continuity.