SUPPORT SERVICES

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We provide a comprehensive ICT support service, one that is based on the unique requirements of your organisation. Our aim is simple: provide a swift, responsive service to minimise ICT disruptions and the impact they have on the smooth running of your business.

Choose your ideal technology support package from the following:

  • Hardware support for your entire infrastructure, including guaranteed fix or replacement terms.
  • Operating system & application support.
  • On-call support via our help desk, which is your place to log calls and report issues for our attention, with guaranteed response times.
  • Providing additional support for your in-house resource teams during peak times, either on-site or remotely.
  • Continual remote monitoring and management of your whole system, identifying problems and solving them before they become disruptive.
  • Third party management services, assuming full responsibility for their deliverables, thus giving you a single point of contact regarding ICT matters.

We pride ourselves on being able to provide agile, responsive and effective support services.  Contact us to find out more reasons why NVT Group should be your first choice for ICT support.